Delivery & Returns
All Republic of Ireland, Uk and Europe orders are insured and sent free of charge by An post Express post , 1-2 days for Ireland Rep and 3-5 days for the Uk and Europe.
USA & Canada, free on items over €320. €15 is charged for all other orders. Shipping will take 6-10 days except during the Christmas period which time is not guaranteed.
All Deliveries will require a signature please ensure someone will be around to receive item.
*In the event that nobody is available to receive your item, a card should be left with details for you to collect the parcel from your local collection Post Office depot.
The tracking number can be supplied via email on request.
Import duties etc:
With International and Uk deliveries, import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.
I hope that you will be happy with your jewellery. If you are not entirely satisfied with your purchase we can offer an exchange or credit note within 30 days of purchase. Alternatively we offer a refund if you contact me with in 7 days of receiving the item and then the item must be returned unworn and in its original packaging within 14 working days of your receipt of the order. The buyer is responsible to pay for insured return post.
On Sales items no refund.
On bespoke items.
I hope you will be more than happy with your items and we will have been working closely together at this point, so unless there is damage via post there will be no refunds on Customised bespoke pieces.
But please always contact me to discuss any issues.